Outage in Persona
Vendor Issues Resulting In Service Unavailability
Resolved MajorIncident Report
We are in the process of investigating an issue impacting all services.
Components affected
Persona Web SDK Persona iOS SDK Persona Android SDK Persona API Persona Dashboard Persona Workflows Persona ReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/27/2023 06:31PM
Services have been fully operational since 15:35 UTC. This incident is resolved.
MONITORING
over 2 years ago - at 11/27/2023 04:11PM
All services are currently operational.
MONITORING
over 2 years ago - at 11/27/2023 04:10PM
A fix has been deployed and we are closely monitoring service availability.
MONITORING
over 2 years ago - at 11/27/2023 04:09PM
We are working with our vendor to resolve the availability issues.
MONITORING
over 2 years ago - at 11/27/2023 04:02PM
We are in the process of investigating an issue impacting all services.
Latest Persona outages
Elevated External API Errors - 6 days ago
Degraded Performance for Verifications - about 1 month ago
Increased latency - about 1 month ago
We are investigating an issue on our platform - about 2 months ago
Elevated workflow latency - 2 months ago
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