Outage in Persona
Vendor Issues Resulting In Service Unavailability
Resolved MajorIncident Report
We are in the process of investigating an issue impacting all services.
Components affected
Persona Dashboard Persona Workflows Persona Reports Persona Web SDK Persona iOS SDK Persona Android SDK Persona APINeed to monitor Persona outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/27/2023 06:31PM
Services have been fully operational since 15:35 UTC. This incident is resolved.
MONITORING
almost 2 years ago - at 11/27/2023 04:11PM
All services are currently operational.
MONITORING
almost 2 years ago - at 11/27/2023 04:10PM
A fix has been deployed and we are closely monitoring service availability.
MONITORING
almost 2 years ago - at 11/27/2023 04:09PM
We are working with our vendor to resolve the availability issues.
MONITORING
almost 2 years ago - at 11/27/2023 04:02PM
We are in the process of investigating an issue impacting all services.
Latest Persona outages
Workflow HTTP steps - about 18 hours ago
Increased latency on webhooks - 11 days ago
Increased Latency - 11 days ago
Elevated latency and canceled TIN verifications - 28 days ago
Increased Latency and Errors - 29 days ago
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