Outage in Persona

API, Verifications, Dashboard, and withpersona.com outage

Resolved Minor
April 03, 2024 - Started over 1 year ago - Lasted 21 minutes
Official incident page

Incident Report

We’re currently monitoring a fix for elevated error rates and response times with the API, Verifications, Dashboard, and withpersona.com. We’ll post an update soon.
Components affected
Persona Dashboard Persona API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/03/2024 11:14PM

From 22:36 - 22:51 UTC, we saw elevated error rates and response times with the API. This impacted all Verifications, Dashboard, and withpersona.com. We have now fully recovered and are stable.

MONITORING over 1 year ago - at 04/03/2024 10:55PM

We’re currently monitoring a fix for elevated error rates and response times with the API, Verifications, Dashboard, and withpersona.com. We’ll post an update soon.

Latest Persona outages

Elevated latency and canceled TIN verifications - 17 days ago
Increased Latency and Errors - 17 days ago
Degraded Performance in APAC - 28 days ago
Persona Transactions temporarily unavailable - about 1 month ago
Investigating increased latency across the platform - about 1 month ago

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