Outage in Persona
Increased latency for verifications
Resolved Minor
June 09, 2026 - Started 4 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Persona experienced increased latency for government ID and selfie verifications in the US region for 2.6 hours. The delays were caused by degradation in their cloud storage provider, Google Cloud Storage. The team identified the root cause as a third-party GCS issue and monitored the situation until resolution.
We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 06/10/2026 03:48AM
We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.
INVESTIGATING
4 days ago - at 06/10/2026 03:04AM
We're currently investigating elevated response times in the US region, impacting government ID and selfie verifications. We'll post an update soon.
Latest Persona outages
Elevated External API Errors - about 2 months ago
Degraded Performance for Verifications - 3 months ago
Increased latency - 3 months ago
We are investigating an issue on our platform - 3 months ago
Elevated workflow latency - 4 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
