Outage in PetDesk

Intermittent Transaction Failures

Resolved Minor
July 18, 2023 - Started over 1 year ago - Lasted about 17 hours
Official incident page

IsDown continuously monitors the PetDesk status page and multiple sources to provide up-to-date information. Check back with us for the latest PetDesk uptime status.

Outage Details

We are aware of an issue with one of our partners that may be causing and increased error rate and/or timeouts when processing payments. We are working with the partner to resolve the issue
Components affected
PetDesk Pay
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2023 02:58PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/19/2023 05:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/18/2023 10:24PM

We are aware of an issue with one of our partners that may be causing and increased error rate and/or timeouts when processing payments. We are working with the partner to resolve the issue

Latest PetDesk outages

Sync Delays - 7 months ago
Delayed Syncs - 9 months ago
Failed Syncs - about 1 year ago
Dashboard slow load times - about 1 year ago

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