Outage in Philo
App Issue - Trying to play content from deep link on Android and Fire TV devices causes crash
Resolved Minor
April 27, 2024 - Started almost 2 years ago
- Lasted 2 days
Incident Report
Affected App: Amazon-v7.3.9 u0026 Android-v7.3.9 Identified an issue specifically on Android and Fire TV devices where trying to deep link (opening from Amazon's guide) is causing player problems such as: Black screen or Spinner (loading) screen for several minutes. We are continuing to work on a fix for this incident!
Components affected
Philo AppsLatest Updates ( sorted recent to last )
IDENTIFIED
almost 2 years ago - at 04/27/2024 06:51PM
Affected App: Amazon-v7.3.9 u0026 Android-v7.3.9 Identified an issue specifically on Android and Fire TV devices where trying to deep link (opening from Amazon's guide) is causing player problems such as: Black screen or Spinner (loading) screen for several minutes. We are continuing to work on a fix for this incident!
Latest Philo outages
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Issue with Guide not loading - about 1 year ago
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