Outage in Philo

App Issue - Trying to play content from deep link on Android and Fire TV devices causes crash

Resolved Minor

April 27, 2024 - Started 8 months ago - Lasted 2 days

IsDown continuously monitors the Philo status page and multiple sources to provide up-to-date information. Check back with us for the latest Philo uptime status.

Outage Details

Affected App: Amazon-v7.3.9 u0026 Android-v7.3.9 Identified an issue specifically on Android and Fire TV devices where trying to deep link (opening from Amazon's guide) is causing player problems such as: Black screen or Spinner (loading) screen for several minutes. We are continuing to work on a fix for this incident!

Components affected

Philo Apps

Latest Updates ( sorted recent to last )

IDENTIFIED 8 months ago - at 04/27/2024 06:51PM

Latest Philo outages

Live playback issues for most or all channels - about 1 month ago

Channel outage: all AMC channels - about 2 months ago

Channel outages: Au0026E, LMN, Lifetime, u0026 History - 3 months ago

Active outage— unable to play video, error code ds-1.1 - 3 months ago

Error during playback: PF-1.5 on Android and FireTV Platforms running older app versions - 6 months ago

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