Philo experienced a 48-minute major outage affecting sign-ups and account reactivations for customers using Apple billing. The root cause was an outage on Apple's end, outside of Philo's control. The incident was identified and monitored until resolved within that timeframe.
Customers who are trying to sign up or reactivate their Philo accounts using Apple billing are currently impacted by an outage on Apple's end: u003chttps://developer.apple.com/system-status/u003e
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