Outage in Philo

Active outage— unable to play video, error code ds-1.1

Resolved Major
September 17, 2024 - Started 2 days ago - Lasted 22 minutes

IsDown continuously monitors the Philo status page and multiple sources to provide up-to-date information. Check back with us for the latest Philo uptime status.

Outage Details

We are actively investigating an issue where users are unable to play video and will post updates here as they become available. We are very sorry for the inconvenience, and are working to fix things as quickly as possible.
Components affected
Philo Video
Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 09/17/2024 06:57PM

We are actively investigating an issue where users are unable to play video and will post updates here as they become available. We are very sorry for the inconvenience, and are working to fix things as quickly as possible.

Latest Philo outages

Error during playback: PF-1.5 on Android and FireTV Platforms running older app versions - 3 months ago
Error during playback: PF-1.1 on Web, Web-TV, and Chromecast Platforms - 3 months ago
Issue with show pages loading - 4 months ago
Support - Phone and Chats System - 4 months ago
Roku service issue causing Philo app to not load with error code -60 - 4 months ago

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