Outage in Philo
Intermittent issues with loading and search
Resolved Minor
March 03, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Philo experienced intermittent issues where some users encountered black screens or loading dots when trying to view show pages. The incident affected video playback and app functionality for 1.4 hours. Engineers identified the root cause and worked on implementing a solution.
We are currently investigating an issue that appears to be causing some users to encounter a black screen or loading dots when trying to view a show page.
Latest Updates ( sorted recent to last )
INVESTIGATING
6 days ago - at 03/03/2026 10:42PM
We are currently investigating an issue that appears to be causing some users to encounter a black screen or loading dots when trying to view a show page.
IDENTIFIED
6 days ago - at 03/03/2026 11:24PM
Our engineers believe they have identified the issue and are working on a possible solution.
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