Outage in Phone.com

Mobile App Gateway Mode Outbound Dialing Impairment

Resolved Minor
August 14, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are working to resolve an issue preventing some Phone.com mobile app users from making outbound calls while in Gateway mode. We will provide updates when more information is available. Outbound calls can be completed using VoIP mode.
Components affected
Phone.com Mobile Application
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/14/2023 10:46PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 08/14/2023 09:12PM

We are working to resolve an issue preventing some Phone.com mobile app users from making outbound calls while in Gateway mode. We will provide updates when more information is available.

Outbound calls can be completed using VoIP mode.

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