Outage in Phone.com
Mobile App Gateway Mode Outbound Dialing Impairment
Resolved MinorIncident Report
We are working to resolve an issue preventing some Phone.com mobile app users from making outbound calls while in Gateway mode. We will provide updates when more information is available.
Outbound calls can be completed using VoIP mode.
Components affected
Phone.com Mobile ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/14/2023 10:46PM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 08/14/2023 09:12PM
We are working to resolve an issue preventing some Phone.com mobile app users from making outbound calls while in Gateway mode. We will provide updates when more information is available.
Outbound calls can be completed using VoIP mode.
Latest Phone.com outages
Some customers are unable to receive calls using My.Phone.com and the Phone.com Mobile applications - 29 days ago
Device Provisioning Impairment - about 2 months ago
Control Panel Impairment - 3 months ago
Issue Adding New Phone Numbers - 4 months ago
Ai Connect Impairment - 5 months ago
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