Outage in Phone.com

Gateway Calling and Call Handling Rule Update Impairment

Resolved Minor
September 26, 2023 - Started about 1 year ago - Lasted 35 minutes
Official incident page

Need to monitor Phone.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Phone.com, and never miss an outage again.
Start Free Trial

Outage Details

Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/26/2023 02:51PM

This issue has been resolved.

INVESTIGATING about 1 year ago - at 09/26/2023 02:17PM

Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.

Latest Phone.com outages

Video Meetings Impairment - about 1 month ago
My.Phone.com Impairment - 8 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime