Outage in Phone.com
Gateway Calling and Call Handling Rule Update Impairment
Resolved MinorIncident Report
Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.
Components affected
Phone.com Mobile Application Phone.com Configure. Phone.com Control Panel Phone.com Voice Network
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/26/2023 02:51PM
This issue has been resolved.
INVESTIGATING
about 2 years ago - at 09/26/2023 02:17PM
Some customers are having issues with gateway calling on our mobile applications and may be experiencing delays when updating call-handling rules. We are urgently investigating the matter. Meanwhile, customers can use WiFi mode to complete calls on the mobile apps or use My.Phone.com.
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