Outage in Piano Software
Piano Publisher dashboard failing to show user details (affected Asia-Pacific region only)
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
Piano Software Publisher Dashboard - Asia - https://dashboard-ap.piano.ioLatest Updates ( sorted recent to last )
IDENTIFIED
about 3 years ago - at 08/17/2022 11:59AM
This issue only affects clients using GMO payment gateway.
IDENTIFIED
about 3 years ago - at 08/17/2022 07:11AM
The issue has been identified.
INVESTIGATING
about 3 years ago - at 08/17/2022 02:24AM
We are currently investigating this issue.
Latest Piano Software outages
Partial Access Check Outage - 7 days ago
[Piano Analytics] Delay in real-time data - 15 days ago
[Piano Analytics] Incident supported by the on-call team - 22 days ago
[Piano Analytics] Incident supported by the on-call team - 22 days ago
[Piano Analytics] Incident supported by the on-call team - 22 days ago
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