Outage in Piano Software

Piano VX Mine Users issues

Resolved Minor
September 27, 2022 - Started about 3 years ago - Lasted 3 days
Official incident page

Incident Report

Some Piano clients in the US region might be experiencing a loss of data from 5.20 am to 6.12 am ET September 27 in the Mine users functionality (including API, reports and dashboard results). We expect that the data will be fully caught up by the end of the week.
Components affected
Piano Software API Endpoints - US - api.piano.io Piano Software Publisher Dashboard - US - https://dashboard.piano.io

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/27/2022 10:54AM

Some Piano clients in the US region might be experiencing a loss of data from 5.20 am to 6.12 am ET September 27 in the Mine users functionality (including API, reports and dashboard results).
We expect that the data will be fully caught up by the end of the week.

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[Piano Analytics] Delay in real-time data - about 1 month ago

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