Outage in Piano Software

[API] [Insight] Traffic endpoints outage

Resolved Minor
January 13, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are now experiencing technical issue with /traffic Insight API group - we are investigating.
Components affected
Piano Software API Endpoints - cxense - api.cxense.com
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/13/2023 01:59PM

This incident has been resolved.

MONITORING almost 3 years ago - at 01/13/2023 01:17PM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 01/13/2023 01:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 01/13/2023 12:58PM

The root cause was identified and we are now working on the resolution.

INVESTIGATING almost 3 years ago - at 01/13/2023 10:59AM

We are now experiencing technical issue with /traffic Insight API group - we are investigating.

Latest Piano Software outages

Sandbox unavailable - about 17 hours ago
[Piano Analytics] Potential properties availability issues - 9 days ago
[Piano Analytics] Issue on Data Query 3 - 10 days ago
Partial Access Check Outage - 27 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook