Outage in Piano Software

Increased errors on Composer Dashboard

Resolved Minor
March 15, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Some publishers are experiencing issues with displaying and saving experiences in the Composer dashboard. Our team is currently investigating.
Components affected
Piano Software Publisher Dashboard - Europe - https://dashboard-eu.piano.io Piano Software Publisher Dashboard - US - https://dashboard.piano.io Piano Software Publisher Dashboard - Australia - https://dashboard-au.piano.io Piano Software Publisher Dashboard - Asia - https://dashboard-ap.piano.io
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/15/2023 07:02PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/15/2023 03:42PM

Our team has released a fix to address most issues on the EU and US dashboards. They are continuing to investigate reports from individual publishers and will roll out the changes to all instances when that is complete.

INVESTIGATING over 2 years ago - at 03/15/2023 03:38PM

Some publishers are experiencing issues with displaying and saving experiences in the Composer dashboard. Our team is currently investigating.

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