Outage in Piano Software
Newly published articles not appearing in Content Recommendation (APAC)
Resolved MinorIncident Report
Customers in Asia-Pacific and Japan regions report that newly published articles are not shown in the Content recommendation widgets or in the search results.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/25/2023 01:14AM
This incident has been resolved.
MONITORING
over 2 years ago - at 07/24/2023 11:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 07/24/2023 08:25AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 07/24/2023 01:57AM
Customers in Asia-Pacific and Japan regions report that newly published articles are not shown in the Content recommendation widgets or in the search results.
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