Outage in Piano Software
[Piano Analytics] Potential data availability issues
Resolved MajorIncident Report
We are currently experiencing data availability issues on our applications.
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - All customers
Affected customers - All customers
Components affected
Piano Software Piano Analytics - Reporting API - DeltaOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/25/2023 09:10AM
The issue has been resolved. All data is now available and all scheduled exports have been sent.
INVESTIGATING
about 2 years ago - at 07/25/2023 08:59AM
We are currently experiencing data availability issues on our applications.
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - All customers
Latest Piano Software outages
Sandbox unavailable - 2 days ago
[Piano Analytics] Issue on Data Query 3 - 12 days ago
Partial Access Check Outage - 29 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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