Outage in Piano Software
Elevated API Errors
Resolved MinorIncident Report
Piano platform is experiencing an elevated level of API and dashboard errors affecting user mining, exports, reports, increased API error rates. Our engineers are currently looking into the issue.
Components affected
Piano Software API Endpoints - EU - api-eu.piano.io Piano Software Publisher Dashboard - Europe - https://dashboard-eu.piano.ioOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/08/2023 06:30PM
The incident has been resolved.
MONITORING
almost 2 years ago - at 11/08/2023 05:26PM
A fix has been implemented and we are monitoring the results
IDENTIFIED
almost 2 years ago - at 11/08/2023 04:12PM
The issue has been identified and fix is being worked on.
INVESTIGATING
almost 2 years ago - at 11/08/2023 03:06PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 11/08/2023 03:04PM
Piano platform is experiencing an elevated level of API and dashboard errors affecting user mining, exports, reports, increased API error rates. Our engineers are currently looking into the issue.
Latest Piano Software outages
Sandbox unavailable - 2 days ago
[Piano Analytics] Issue on Data Query 3 - 12 days ago
Partial Access Check Outage - 28 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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