Outage in Piano Software

api.cxense.com: /traffic queries are slower than normal

Resolved Minor
November 28, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Piano Software API Endpoints - cxense - api.cxense.com
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/01/2023 12:31PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/30/2023 11:38PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/29/2023 11:34PM

We have a mitigation mechanism in place and we are monitoring the result.

INVESTIGATING almost 2 years ago - at 11/29/2023 04:25AM

We are currently investigating this issue.

Latest Piano Software outages

Sandbox unavailable - about 17 hours ago
[Piano Analytics] Potential properties availability issues - 9 days ago
[Piano Analytics] Issue on Data Query 3 - 10 days ago
Partial Access Check Outage - 27 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago

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