Outage in Piano Software
[Piano Analytics] Potential data availability issues
Resolved MajorIncident Report
We are currently experiencing data availability issues on our applications (Piano Analytics).
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - Less than 1%
Affected customers - Less than 1%
Components affected
Piano Software Piano Analytics Data Processing - Delta Piano Software Piano Analytics Exports - Delta Piano Software Piano Analytics Dataflow Exports – DeltaOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/21/2024 09:58AM
The issue has been resolved and all scheduled exports have been sent.
INVESTIGATING
over 1 year ago - at 06/21/2024 06:29AM
We are currently experiencing data availability issues on our applications (Piano Analytics).
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - Less than 1%
Latest Piano Software outages
Sandbox unavailable - 3 days ago
[Piano Analytics] Issue on Data Query 3 - 12 days ago
Partial Access Check Outage - 29 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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