Outage in Piano Software

Increased errors on VX Reporting Endpoints

Resolved Minor
July 01, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Several clients are experiencing issues with several VX reporting endpoints. Our on-call team is currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/01/2024 08:54PM

Our devs have released a fix and after monitoring for an adequate period, we have confirmed that the issue is resolved.

MONITORING 6 months ago - at 07/01/2024 06:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 07/01/2024 05:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 07/01/2024 03:36PM

Several clients are experiencing issues with several VX reporting endpoints. Our on-call team is currently investigating the issue.

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