Outage in Piano Software

/document/update API failing

Resolved Major

November 29, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Piano Software Piano Search

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/29/2024 09:36AM

This incident has been resolved.

MONITORING 2 months ago - at 11/29/2024 08:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 11/29/2024 04:48AM

We are currently investigating this issue.

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