Outage in Piano Software
[Piano Analytics] Delay in real-time data
Resolved MajorIncident Report
We are currently experiencing a delay in real-time data processing on Piano Analytics.
Scheduled exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - All customers
Affected customers - All customers
Components affected
Piano Software Piano Analytics Exports - Delta Piano Software Piano Analytics Data Processing - DeltaOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 12/08/2024 09:49AM
The issue has been resolved and the delay in real-time has now been caught up.
All scheduled exports have been sent.
INVESTIGATING
10 months ago - at 12/08/2024 09:45AM
We are currently experiencing a delay in real-time data processing on Piano Analytics.
Scheduled exports will be sent once the data is ready.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.
Affected customers - All customers
Latest Piano Software outages
Sandbox unavailable - 3 days ago
[Piano Analytics] Issue on Data Query 3 - 13 days ago
Partial Access Check Outage - 29 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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