Outage in Piano Software

[Piano Analytics] Potential interface availability issues

Resolved Major
January 22, 2025 - Started 14 days ago - Lasted 37 minutes
Official incident page

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Outage Details

We are currently experiencing availability issues with our tools and interfaces. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.

Affected customers - All customers
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 01/22/2025 04:08PM

The issue has been resolved and all our tools and interfaces are fully available.

INVESTIGATING 14 days ago - at 01/22/2025 03:43PM

We are currently experiencing availability issues with our tools and interfaces.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - All customers

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