Outage in Piano Software
[Piano Analytics] Delays for some scheduled reports
Resolved MajorIncident Report
We are currently experiencing delays in the generation of some [Dashboard, Dataquery 3, Custom, Dataflow (Piano Analytics)] [instantaneous, scheduled] exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
Affected customers - All customers
Components affected
Piano Software Piano Analytics Exports - DeltaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/18/2025 09:07AM
The issue has been resolved and all exports have been sent.
INVESTIGATING
about 1 year ago - at 02/18/2025 08:27AM
We are currently experiencing delays in the generation of some [Dashboard, Dataquery 3, Custom, Dataflow (Piano Analytics)] [instantaneous, scheduled] exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
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