Outage in Piano Software
[Piano Analytics] Delay in generating yesterday's data
Resolved Major
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Outage Details
We are currently experiencing a delay in data generation for yesterday on Piano Analytics.
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.
Affected customers - Less than 1%
Affected customers - Less than 1%
Components affected
Piano Software Piano Analytics Exports - Delta Piano Software Piano Analytics Data Processing - DeltaLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/15/2025 12:35PM
The issue has been resolved and all scheduled exports have been sent.
INVESTIGATING
1 day ago - at 05/15/2025 08:08AM
We are currently experiencing a delay in data generation for yesterday on Piano Analytics.
Scheduled exports may be still pending to be sent.
Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.
Affected customers - Less than 1%
Latest Piano Software outages
[Piano Analytics] Delay in real-time data - 1 day ago
[Activation] Composer and VX access check issues (US) - 23 days ago
[Activation] API and dashboard errors (AP region) - about 1 month ago
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