Outage in Piano Software
My Account Widget Loading Issue
Resolved Minor
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Outage Details
Our devs have identified an issue where my account widget isn't loading. The content loads after a refresh or multiple refreshes in some instances. Our devs are working on a fix and will post an update as soon as it is available.
Components affected
Piano Software OtherLatest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 06/24/2025 05:14PM
This incident has been resolved
MONITORING
about 14 hours ago - at 06/24/2025 03:40PM
Our developers implemented a fix on all Piano dashboard environments. We are monitoring the performance, and any advances will be updated here.
IDENTIFIED
about 14 hours ago - at 06/24/2025 03:30PM
Our devs have identified an issue where my account widget isn't loading. The content loads after a refresh or multiple refreshes in some instances. Our devs are working on a fix and will post an update as soon as it is available.
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