Outage in Piano Software
[Piano Analytics] Delays for some scheduled reports
Resolved MajorIncident Report
We are currently experiencing delays in the generation of some scheduled exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
Affected customers - All customers
Components affected
Piano Software Piano Analytics Dataflow Exports – Delta Piano Software Piano Analytics Exports - DeltaOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/17/2025 02:29PM
The issue has been resolved and all exports have been sent.
INVESTIGATING
3 months ago - at 07/17/2025 01:42PM
We are currently experiencing delays in the generation of some scheduled exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
Latest Piano Software outages
Sandbox unavailable - 3 days ago
[Piano Analytics] Issue on Data Query 3 - 12 days ago
Partial Access Check Outage - 29 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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