Outage in Piano Software
[Piano Analytics] Delays for some scheduled reports
Resolved Major
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Outage Details
We are currently experiencing delays in the generation of some scheduled exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
Affected customers - All customers
Components affected
Piano Software Piano Analytics Dataflow Exports – Delta Piano Software Piano Analytics Exports - DeltaLatest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 07/17/2025 02:29PM
The issue has been resolved and all exports have been sent.
INVESTIGATING
about 8 hours ago - at 07/17/2025 01:42PM
We are currently experiencing delays in the generation of some scheduled exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Affected customers - All customers
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