Outage in Piano Software
Composer segmentation issues [EU region]
Resolved MinorIncident Report
Composer is experiencing a service incident affecting DMP segments and Propensity Models in the EU region. Impact includes high error rates, degraded segment lookup, and degraded widget performance.
Components affected
Piano Software OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/13/2026 01:11AM
This incident has been resolved.
MONITORING
3 months ago - at 01/12/2026 02:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 01/12/2026 02:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 01/12/2026 12:07PM
Composer is experiencing a service incident affecting DMP segments and Propensity Models in the EU region. Impact includes high error rates, degraded segment lookup, and degraded widget performance.
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