Outage in Piano Software
Composer segmentation issues [EU region]
Resolved MinorIncident Report
Composer is experiencing a service incident affecting DMP segments and Propensity Models in the EU region. Impact includes high error rates, degraded segment lookup, and degraded widget performance.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 01/13/2026 01:11AM
This incident has been resolved.
MONITORING
21 days ago - at 01/12/2026 02:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
21 days ago - at 01/12/2026 02:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
21 days ago - at 01/12/2026 12:07PM
Composer is experiencing a service incident affecting DMP segments and Propensity Models in the EU region. Impact includes high error rates, degraded segment lookup, and degraded widget performance.
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