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Outage in Ping Identity

High simulated traffic error rates related to PingOne Directory service in us-west2

Resolved Minor
April 07, 2026 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Ping Identity experienced high error rates in their PingOne Directory service in the us-west2 region, affecting the Directory API and Directory Login components for North America. The incident impacted simulated traffic processing and was resolved after 1.2 hours of investigation.

High simulated traffic error rates related to PingOne Directory service in us-west2. We are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/07/2026 08:28AM

This incident has been resolved.

INVESTIGATING 22 days ago - at 04/07/2026 07:19AM

High simulated traffic error rates related to PingOne Directory service in us-west2. We are investigating the issue.

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