Outage in Pix4D

Elevated API Errors

Resolved Major
December 04, 2023 - Started almost 2 years ago - Lasted 36 minutes
Official incident page

Incident Report

We're experiencing an elevated level of API errors and are currently investigating the issue.
Components affected
Pix4D PIX4Dengine Cloud API Pix4D PIX4Dinspect Pix4D PIX4Dmapper Pix4D PIX4Dmatic Pix4D PIX4Dreact Pix4D PIX4Dsurvey Pix4D Licensing system Pix4D PIX4Dcatch Pix4D PIX4Dcloud Pix4D PIX4Dfields
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/04/2023 09:49PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/04/2023 09:39PM

The remediation is active and the service is responding again as normal. We are monitoring the traffic / error rate.

IDENTIFIED almost 2 years ago - at 12/04/2023 09:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 12/04/2023 09:15PM

We're experiencing an elevated level of API errors and are currently investigating the issue.

Latest Pix4D outages

Engine API outage - about 1 month ago
Elevated API Errors - 11 months ago
Elevated API Errors - 11 months ago
Cloud elevated error rates - about 1 year ago
Elevated API Errors on License check - over 1 year ago

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