Outage in Pix4D
High database load
Resolved MinorIncident Report
We are currently observing a high load on our database, we are investigating the cause.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 11/10/2025 11:04AM
We are closing the incident as resolved.
MONITORING
about 1 month ago - at 11/10/2025 10:31AM
The fix has been applied and the load decreased immediately. This change was a modification we did not rollback entirely on Friday. We are monitoring the situation.
IDENTIFIED
about 1 month ago - at 11/10/2025 09:54AM
We found the issue and are working on deploying a patch.
INVESTIGATING
about 1 month ago - at 11/10/2025 08:17AM
We are currently observing a high load on our database, we are investigating the cause.
Latest Pix4D outages
High database load - about 1 month ago
Engine API outage - 3 months ago
Elevated API Errors - about 1 year ago
Elevated API Errors - about 1 year ago
Cloud elevated error rates - about 1 year ago
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