Outage in Pix4D

Cloud API and site down

Resolved Major

January 22, 2026 - Started 4 days ago - Lasted 23 minutes
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Pix4D Licensing system Pix4D PIX4Dcloud Pix4D PIX4Dengine Cloud API

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 01/22/2026 09:23AM

All services are restored correctly with the revert of the change. We do not notice any further problem. Sorry for the inconvenience caused by the API outage.

MONITORING 4 days ago - at 01/22/2026 09:14AM

The services are back to normal. We are monitoring and validating the traffic.

MONITORING 4 days ago - at 01/22/2026 09:07AM

The services are back online but we are investigating an issue on the authentication.

IDENTIFIED 4 days ago - at 01/22/2026 09:01AM

We are working on restoring the cloud API and site.

IDENTIFIED 4 days ago - at 01/22/2026 08:59AM

The issue has been identified and a fix is being implemented.

Latest Pix4D outages

High database load - 3 months ago

Engine API outage - 5 months ago

Elevated API Errors - about 1 year ago

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