Outage in Pix4D

DNS resolution failure

Resolved Major

January 23, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating DNS resolution failures for some customers connecting to pix4d.com

Components affected

Pix4D Licensing system Pix4D PIX4Dcatch Pix4D PIX4Dcloud Pix4D PIX4Dengine Cloud API Pix4D PIX4Dfields Pix4D PIX4Dinspect Pix4D PIX4Dmapper Pix4D PIX4Dmatic Pix4D PIX4Dreact Pix4D PIX4Dsurvey Pix4D Processing infrastructure US Pix4D Processing infrastructure DE Pix4D Processing infrastructure JP Pix4D Processing infrastructure KR Pix4D Processing infrastructure CA

Need to monitor Pix4D outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/23/2024 11:05AM

This incident has been resolved.

MONITORING about 2 years ago - at 01/23/2024 10:39AM

We have identified the cause and restored the DNS configuration. We are closely monitoring the resolution. We will restart projects that failed processing due to the incident.

INVESTIGATING about 2 years ago - at 01/23/2024 09:53AM

We are currently investigating DNS resolution failures for some customers connecting to pix4d.com

Latest Pix4D outages

Cloud API and site down - 4 days ago

High database load - 3 months ago

Engine API outage - 5 months ago

Elevated API Errors - about 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook