Outage in Pix4D

Elevated API Errors

Resolved Minor

February 19, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an elevated level of API errors and are currently investigating the issue.

Components affected

Pix4D Licensing system Pix4D PIX4Dcatch Pix4D PIX4Dcloud Pix4D PIX4Dengine Cloud API Pix4D PIX4Dfields Pix4D PIX4Dinspect Pix4D PIX4Dmapper Pix4D PIX4Dmatic Pix4D PIX4Dreact Pix4D PIX4Dsurvey

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/19/2024 11:01AM

The incident is resolved.

MONITORING almost 2 years ago - at 02/19/2024 09:05AM

The error rate has decreased back to zero and we are monitoring the situation.

IDENTIFIED almost 2 years ago - at 02/19/2024 09:00AM

The issue has been identified and we are seeing the error rate decreasing.

INVESTIGATING almost 2 years ago - at 02/19/2024 08:50AM

We're experiencing an elevated level of API errors and are currently investigating the issue.

Latest Pix4D outages

Cloud API and site down - 4 days ago

High database load - 3 months ago

Engine API outage - 5 months ago

Elevated API Errors - about 1 year ago

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