Outage in Planet DDS
DentalXChange - Partner Service Degradation Impacting Denticon & Cloud 9
Resolved MinorIncident Report
Summary AI Generated
DentalXChange experienced a service degradation lasting approximately 6 hours that impacted Eligibility & Claims functionality within Denticon and Cloud 9. Planet DDS monitored the situation following notifications received directly from DentalXChange. The incident was resolved later that same day.
We have received notifications from DentalXchange that they are seeing issues.
We are monitoring client impact.
Components affected
Planet DDS Eligibility and Claims (DentalXchange) Planet DDS Eligibility & ClaimsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/02/2026 12:26AM
This incident has been resolved.
INVESTIGATING
15 days ago - at 09/01/2026 06:18PM
We have received notifications from DentalXchange that they are seeing issues.
We are monitoring client impact.
Latest Planet DDS outages
Cloud 9 - Connect Two Way Messaging unavailable. - 1 day ago
Denticon login issues. - 5 days ago
Cloud 9 performance issues - 12 days ago
Internet wide Microsoft E-Mail outage. - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
