Outage in Planning Center

Frequent logouts and app stuck loading when opening

Resolved Minor
August 21, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

We’re looking into reports that the Church Center app frequently logs users out and occasionally gets stuck while loading upon opening.
Components affected
Planning Center Church Center
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/23/2024 04:32PM

We are marking this issue as resolved for now, as the reports have been intermittent and difficult to reproduce. This remains a high priority for us, and we are actively tracking the situation. If you're having issues with frequent logouts or app hangs, please contact our support team at support@planningcenter.com. Your feedback is crucial to us fixing this issue!

INVESTIGATING 4 months ago - at 08/21/2024 06:01PM

We’re looking into reports that the Church Center app frequently logs users out and occasionally gets stuck while loading upon opening.

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