Outage in Plivo

Intermittent failures on 10DLC brand creation

Resolved Minor
September 09, 2024 - Started 4 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Valued Customer, We are observing intermittent failures on 10DLC brand creation. Users are not able to register brands to create new campaigns. Existing brands will not face this issue. We are actively working with our team to get this issue resolved as earliest possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/10/2024 08:04AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 09/09/2024 11:21PM

Dear Valued Customer,

We are observing intermittent failures on 10DLC brand creation. Users are not able to register brands to create new campaigns. Existing brands will not face this issue.

We are actively working with our team to get this issue resolved as earliest possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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