Outage in PocketSmith

Unexpected outage for some feeds

Resolved Minor
May 11, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Yodlee, one of our upstream feed providers, is currently experiencing an unplanned outage. During this time, affected feeds may be unable to sync and may show an 'Internal error'. You may also have trouble loading the Feeds section in PocketSmith. We will update this incident when we have more information from Yodlee.
Components affected
PocketSmith Bank Feeds
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/12/2025 12:45AM

The issue has been resolved. Affected feeds will now be able to be synced successfully, but may show an error until next synced.

MONITORING 2 days ago - at 05/11/2025 10:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 05/11/2025 10:00PM

Yodlee, one of our upstream feed providers, is currently experiencing an unplanned outage. During this time, affected feeds may be unable to sync and may show an 'Internal error'. You may also have trouble loading the Feeds section in PocketSmith.

We will update this incident when we have more information from Yodlee.

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