Unexpected outage and degraded performance

Everything is back to normal now, with the web application, mobile apps and feeds working as expected. Thanks for your patience while we worked through this!

The web application and mobile apps are now back up and running, though they are running slightly slower than usual. You may also experience a delay in transactions being imported from bank feeds - we expect it'll take around 5 minutes for new transactions to appear after a sync, for the next 30 minutes or so. More updates will be posted here when we have more information, we appreciate all your patience!

We've identified the issue as a database node which was causing the poor performance. A fix has been applied, and things are starting to return to normal. More information will be incoming soon, thanks for your patience here.

Unfortunately, PocketSmith is unavailable right now due to poor performance. This is due to an unexpected issue - we're working on the situation right now to identify what has impacted the application. We're sorry for the issue here, we'll update with more information as soon as it comes to hand.