PocketSmith is operational
Updated a few minutes ago
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IsDown pulls data from PocketSmith's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Anthony
9 months agoCannot sign in. Connection issues, servers down.
IsDown has tracked 69 incidents since started monitoring PocketSmith status in August 2021.
22 days ago · lasted about 1 hour
We are again today experiencing an outage with our service provider Basiq, who provide PocketSmith's Australian CDR feeds. The outage is the same issue we experienced yesterday. Affected feeds may show an 'Internal error' in PocketSmith. Basiq h... More details
23 days ago · lasted about 3 hours
We have identified an outage with our service provider Basiq which is causing Australian feeds in PocketSmith to fail syncing with an 'Internal error'. We expect the issue to be resolved shortly. Once resolved, your feeds will start successfully ... More details
about 2 months ago · lasted about 4 hours
We've identified an issue with our upstream provider for Australian CDR feeds, Basiq, that is currently causing feeds to encounter an "Internal error" in PocketSmith when syncing. Basiq are investigating and we'll update here when we have news. ... More details
We've tracked and collected 69 incidents since started monitoring PocketSmith status
Number of Incidents
2 issues
Last incident
22 days ago
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IsDown offers an easy way to monitor PocketSmith with maximum flexibility
IsDown monitors PocketSmith for major outages. A major outage is when PocketSmith experiences a critical issue that severely affects one or more services/regions. When PocketSmith marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PocketSmith status page for minor outages. A minor outage is when PocketSmith experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PocketSmith status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PocketSmith publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PocketSmith and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PocketSmith and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
PocketSmith isn't down. You can check PocketSmith status and incident details on the top of the page. IsDown continuously monitors PocketSmith official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PocketSmith is currently operational. You can check PocketSmith status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PocketSmith being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PocketSmith official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PocketSmith last outage was on November 29, 2024 with the title "Unexpected outage of Australian CDR feeds"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PocketSmith and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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