Outage in PocketSmith
Unexpected outage
Resolved MajorIncident Report
PocketSmith is currently experiencing an unexpected outage. We're investigating, and will provide updates as soon as we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/29/2025 01:26AM
All jobs have been reprocessed successfully, and everything is now back to normal again. Thanks again for your patience during this unexpected outage!
MONITORING
7 months ago - at 07/28/2025 10:47PM
Things are returning to normal in general, though we're still seeing some performance issues, and we have a significant backlog of jobs to reprocess following the outage. We're continuing to work on this side to return things to normal, and will update when everything is fully functional again. We appreciate your patience!
IDENTIFIED
7 months ago - at 07/28/2025 10:30PM
The application is now up again, however some functionality is still not available, such as bank feeds. We're continuing to investigate and apply fixes.
IDENTIFIED
7 months ago - at 07/28/2025 10:08PM
Our upstream providers are applying fixes on their side of things, and though we're seeing some improvement, the overall application still remains down. Will update again soon.
IDENTIFIED
7 months ago - at 07/28/2025 09:50PM
We've identified that the issue exists with the networking layer at our upstream provider. We're in touch with them to get the issue fixed, and will update here as soon as we know more.
INVESTIGATING
7 months ago - at 07/28/2025 09:44PM
PocketSmith is currently experiencing an unexpected outage. We're investigating, and will provide updates as soon as we know more.
Latest PocketSmith outages
Bank feeds delayed due to networking issue - about 1 month ago
Intermittent issue connecting to PocketSmith - 3 months ago
Unexpected network outage - 7 months ago
Unexpected outage for some feeds - 9 months ago
Unexpected feeds outage - 11 months ago
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