Unexpected network outage

The problem has been resolved, the backlog has cleared and processes have changed so that this issue won't occur again. Apologies for the inconvenience caused, we appreciate your patience!

The application is now back up and running, and we're monitoring things and clearing the backlog of jobs that eventuated from the downtime. We'll post once more once we can consider the incident fully resolved. Thank you for your patience!

Our upstream server providers are working on a fix presently, and we're starting to see some connectivity come back. We hope to be back online soon, and will provide more updates as they happen.

PocketSmith is currently experiencing an unexpected outage, likely with the same cause as the most recent outage. We're investigating, and will provide updates as soon as we know more. We're hoping that we should be back soon, thanks for your patience in the meantime.