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Outage in Podium

Mobile Payments Issues

Resolved Minor
September 19, 2023 - Started over 2 years ago - Lasted 1 day

Incident Report

We have one fix in final testing and another in development for these issues. Updates to come soon!
Components affected
Podium Mobile Podium Payments

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Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/19/2023 06:12PM

We have one fix in final testing and another in development for these issues. Updates to come soon!

IDENTIFIED over 2 years ago - at 09/19/2023 05:08PM

We are seeing some successful manual entry/card on file payments ran on the mobile app displaying a 'cancelled' status in Payment Activity. We are also seeing some successful mobile payments not show in Payment Activity. We are currently investigating this incident. We have a fix in place for the first issue that we are testing and reviewing. Updates to comes soon.

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