Outage in Podium

10dlc registrations failing to submit

Resolved Minor
August 13, 2024 - Started about 1 year ago - Lasted about 3 hours

Incident Report

We are currently investigating an issue with our 10DLC submission process that has prevented 10DLC registrations from being submitted. We apologize for the inconvenience and will provide an update as soon as its available.
Components affected
Podium Messaging

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 08/13/2024 09:47PM

We are currently investigating an issue with our 10DLC submission process that has prevented 10DLC registrations from being submitted. We apologize for the inconvenience and will provide an update as soon as its available.

MONITORING about 1 year ago - at 08/13/2024 10:25PM

We implemented a fix and we are currently investigating ways to resubmit the registrations that were affected.

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