Outage in PointClickCare
Messaging Delays - SMS MFA, Secure Conversations, QuickMAR
Resolved Minor
November 28, 2025 - Started about 1 month ago
- Lasted about 16 hours
Incident Report
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentication, Secure Conversations and QuickMAR Text Facility Notifications. We are working with our provider to resolve, further updates to follow.
Components affected
PointClickCare Senior Care EHR Application PointClickCare QuickMAR PointClickCare Secure ConversationsNeed to monitor PointClickCare outages?
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Latest Updates ( sorted recent to last )
about 1 month ago - at 11/28/2025 08:34PM
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentication, Secure Conversations and QuickMAR Text Facility Notifications. We are working with our provider to resolve, further updates to follow.
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