Outage in Polar

Partial service outage for online shop customers

Resolved Minor
October 11, 2024 - Started about 1 year ago - Lasted 7 months
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Polar webstore

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Latest Updates ( sorted recent to last )
MONITORING 6 months ago - at 04/25/2025 11:18AM

The login and registrations function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

MONITORING about 1 year ago - at 10/24/2024 11:34AM

The login and registrations function in all of Polar's online stores have been temporarily disabled. Purchases can be made safely as a guest user without logging in.

INVESTIGATING about 1 year ago - at 10/11/2024 02:44PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/11/2024 02:43PM

We are currently investigating this issue.

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