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Outage in Polar

Delay in deleting certain Polar Accounts

Resolved Minor
February 14, 2025 - Started about 1 year ago - Lasted 10 days
Official incident page

Incident Report

We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.
Components affected
Polar account.polar.com

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/24/2025 01:35PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 02/21/2025 06:22AM

Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

INVESTIGATING about 1 year ago - at 02/14/2025 10:13AM

We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

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