Outage in PPRO

Transaction Processing Platform: Full Service Disruption

Resolved Major
July 15, 2025 - Started 1 day ago - Lasted 40 minutes
Official incident page

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Outage Details

The PPRO monitoring system has detected a Partial Service Disruption of Transaction Processing Platform - Refunds which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/15/2025 08:16AM

The internal service disruption of Transaction Processing Platform has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

MONITORING 1 day ago - at 07/15/2025 08:07AM

The internal service disruption of Transaction Processing Platform has reportedly been resolved and we will monitor the situation closely before closing the incident.

INVESTIGATING 1 day ago - at 07/15/2025 07:46AM

The investigation of the Full Service Disruption of Transaction Processing Platform is still ongoing. Please refer to our official Email Service Announcements for further details.

INVESTIGATING 1 day ago - at 07/15/2025 07:44AM

The investigation of the Full Service Disruption of Transaction Processing Platform - Refunds is still ongoing. Please refer to our official Email Service Announcements for further details.

INVESTIGATING 1 day ago - at 07/15/2025 07:37AM

The PPRO monitoring system has detected a Partial Service Disruption of Transaction Processing Platform - Refunds which we are currently investigating. Please refer to our official Email Service Announcements for further details.

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