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Outage in PPRO

iDeal | Regio Bank, ASN Bank | Partial Service Degradation

Resolved Major
March 19, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

PPRO experienced a major service degradation affecting iDeal payments for Regio Bank and ASN Bank customers. The incident lasted 2.2 hours, during which payment processing through these banks was partially impacted. The service was restored and returned to normal performance parameters after support teams worked with external providers to resolve the issue.

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 03/19/2026 02:28AM

The service degradation of iDeal has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

MONITORING 17 days ago - at 03/19/2026 12:22AM

The service degradation of iDeal has reportedly been resolved and we will monitor the situation closely before closing the case.

IDENTIFIED 17 days ago - at 03/19/2026 12:15AM

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

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