Outage in PPRO
iDeal | Regio Bank, ASN Bank | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation affecting iDeal payments for Regio Bank and ASN Bank customers. The incident lasted 2.2 hours, during which payment processing through these banks was partially impacted. The service was restored and returned to normal performance parameters after support teams worked with external providers to resolve the issue.
This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/19/2026 02:28AM
The service degradation of iDeal has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
MONITORING
about 2 months ago - at 03/19/2026 12:22AM
The service degradation of iDeal has reportedly been resolved and we will monitor the situation closely before closing the case.
IDENTIFIED
about 2 months ago - at 03/19/2026 12:15AM
This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.
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