Outage in PPRO
Bancontact | Cloud Wallet Standalone & Issuer authentications | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO's monitoring system detected a partial service degradation affecting Bancontact payment processing, specifically impacting Cloud Wallet Standalone and Issuer authentications. The degradation lasted 1.5 hours and was actively investigated by support teams working with external providers. The service was restored to normal performance parameters and is now operating within expected levels.
The PPRO monitoring system has detected a Partial Service Degradation of Bancontact which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/20/2026 09:19AM
The service degradation of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
IDENTIFIED
about 1 month ago - at 03/20/2026 08:58AM
This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.
INVESTIGATING
about 1 month ago - at 03/20/2026 07:49AM
The PPRO monitoring system has detected a Partial Service Degradation of Bancontact which we are currently investigating. Please refer to our official Email Service Announcements for further details.
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